APPLICATION PRIVACY POLICY

Conversation Matcher B.V.

Effective Date: 22 November 2025
Last Updated: 22 November 2025
Company: Conversation Matcher B.V.
Email: info@conversationmatcher.com
Address: Van Alphenstraat 23, 2274 NA Voorburg, The Netherlands

1. Introduction

This Privacy Policy describes Our policies and procedures on the
collection, use, disclosure, and protection of Your information when You
use the Conversation Matcher mobile application ("the App").

It also explains Your privacy rights and how the law protects You.

By using the App, You agree to the collection and use of information in
accordance with this Privacy Policy.

The App is developed and managed by Conversation Matcher B.V., a
company registered in The Netherlands.

2. Interpretation and Definitions

2.1 Interpretation

Words with initial capital letters have defined meanings under the
following conditions.
The definitions have the same meaning whether they appear in singular or
plural.

3. Definitions

For the purposes of this Privacy Policy:

"Account"

Means a unique account created for You to access our App or parts of the
Service.

"Application" / "App"

Refers to the Conversation Matcher mobile application provided by the
Company.

"Company"

(also referred to as "the Company", "We", "Us", or "Our")
Refers to Conversation Matcher B.V., the Data Controller under GDPR.

"Device"

Means any device that can access the App, such as a smartphone or
tablet.

"Personal Data"

Any information relating to an identified or identifiable individual.

"Usage Data"

Data collected automatically, generated by interactions with the App.

"You" / "User"

Means the individual accessing or using the App.

Data Controller: Conversation Matcher B.V.
Data Processor(s): Third-party services supporting the App such
as Firebase.

Under CCPA/CPRA (California)

Although the App is EU-based, definitions are included for global
compliance.

4. Types of Data Collected

4.1 Personal Data Provided by You

When using Our App, We may ask You to provide certain personally
identifiable information, including:

Email address
Username
Age (18+ required)
Gender (optional)
Conversation preferences, interests, and topics
Notification preferences
Any information voluntarily submitted in messages to our support
team
Profile information (bio, tags, descriptions)

We do not request or store sensitive data such as:

Health data
Religious beliefs
Political opinions
Exact GPS location
Biometric identifiers

4.2 Automatically Collected Data (Firebase)

To operate, secure, and improve the App, We use Google Firebase,
which collects:

Device Information

Device model
Operating system version
App version
Language settings
Time zone
IP address (for fraud prevention & security)

Analytics & Crash Logs (Firebase Analytics & Crashlytics)

Screens viewed
Session duration
Interactions within the App
App performance & error diagnostics

Push Notification Tokens (Firebase Cloud Messaging)

Used to send important updates, reminders, and match-related
notifications.

All Firebase data is anonymized or pseudonymized where possible.

4.3 Cookies & Tracking

The App itself does not use browser cookies.
However, the Website
([www.conversationmatcher.com]{.underline})
may use analytics cookies.
These are covered in the Website Privacy Policy.

5. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

5.1 To Provide and Maintain Our Service

Enable matching algorithms
Manage User accounts
Provide secure communication
Monitor usage to improve functionality

5.2 To Improve the App

Data helps Us enhance performance, usability, content, and algorithms.

5.3 For Account Management

Register new Users
Manage authentication
Maintain profile settings

5.4 To Contact You

We may send:

Administrative notices
Match notifications
Important updates
Security alerts

5.5 To Ensure User Safety

We may process data:

To detect fraudulent activity
To enforce terms of use
To block abusive Users

5.6 For Legal Obligations

We may disclose data if required:

By law
By regulators
To protect rights & safety

We process your Personal Data under the following legal bases:

Consent: When You provide data voluntarily.
Contract: When You use the App, We process data to deliver the
Service.
Legitimate Interest: Improve app performance, safety, fraud
prevention.
Legal Obligation: Compliance with applicable laws.

7. Data Retention

We retain Personal Data only for as long as necessary:

Account data: Until you delete your account
Usage Data: Max. 24 months
Support requests: 12 months
Security logs: 24 months

After expiration, data is securely deleted or anonymized.

8. Data Transfer

Your data may be processed on servers located:

Within the European Union
In the United States through Firebase (Google LLC)

Transfers outside the EU comply with:

Standard Contractual Clauses (SCCs)
GDPR requirements

9. Disclosure of Personal Data

9.1 Service Providers

We may share limited data with trusted third-party processors,
including:

**Firebase (Google LLC)
**
Hosting providers
Security monitoring tools

They may only use data to provide services to Us.

9.2 Legal Requirements

We may disclose Personal Data if required by law.

9.3 Business Transfers

In case of merger, acquisition, or asset sale, your data may be
transferred securely.

10. Security of Your Data

We implement industry-standard security measures:

Data encryption (in transit & at rest)
Restricted employee access
Hashing of sensitive information
Regular internal security audits

However, no system is 100% secure.

You have the right to:

Access your data
Correct inaccurate information
Request deletion ("Right to be Forgotten")
Restrict processing
Obtain a copy of your data
Withdraw consent at any time

Requests may be submitted to
info@conversationmatcher.com

12. Children's Privacy

The App is strictly for users aged 18 or older.
We do not knowingly collect data from individuals under 18.

If we discover such data, We delete it immediately.

13. Links to External Websites

The App may contain links to third-party platforms.
We are not responsible for their content or privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted inside the App and take effect immediately.

15. Contact Us

If You have questions about this Privacy Policy, You may contact Us:

Email: info@conversationmatcher.com
Company: Conversation Matcher B.V.
Address: Van Alphenstraat 23, 2274 NA Voorburg, The Netherlands